Our Services

Hearing Tests

Your journey towards better hearing starts by first testing your hearing on your first visit. In our state-of-the-art sound booth, we’ll learn if you have a hearing loss, and if so, what level of loss. This information helps inform what kind of hearing aid would work best.

After the test, we’ll discuss your day-to-day, and any past experiences with hearing aids. Questions could include:

  • Is this your first time looking into hearing aids? What brought you to take this step?

  • Where have you noticed a difference in understanding over time?

  • Do you have trouble keeping up at meetings or dinner parties?

  • Do you and your spouse need different volumes on the television?

Each of these are examples we help with everyday, and can be assisted by our custom fit, individually programmed hearing aids.

Hearing Aid Fittings

When properly fit to the specific shape of your ear, hearing aids can do a world of difference. This is why there’s no true “One Size Fits All” hearing aid, because one size doesn’t fit all. If we decide an ITC (in the canal) or BTE (behind the ear) hearing aid is the right choice, we’ll take impressions that we’ll have on file should anything happen to your hearing aid.

Should your ears change over the years, we can always take new impressions, or use a machine to grind out the edges for a more comfortable fit.

Models like the RIC (Receiver in Canal) mean you don’t need impressions. With our Flex:Trial program, you could leave with a pair of hearing aids programmed and fit to your ears on your first visit.

Regardless of design, if your instruments become lost or damaged, you can call to order a new pair free of charge under warranty.

Routine Follow-Ups

Follow-ups are essential after your initial fitting. Now that you’ve brought your instruments home with you, they're a part of your daily life.

Test them in any situation you’re concerned about. If the television is now too loud, or noisy restaurants are still muffled, we want you to come in and discuss your progress. With this knowledge, we can make adjustments, and ensure before you leave that you're hearing as well as ever.

While there should be an immediate improvement, we recommend wearing your new hearing aids for 30 to 60 days with at least 10 hours of wear per day before making a final judgement. Hearing aids aren’t like glasses, they re-strengthen a connection to your brain, and take time to fully match up with you.

With this said, if you have a big event coming up, we recommend calling as soon as possible!

Repairs and Warranties

If you need adjustments made to improve clarity, or fit, we have the technology to make live adjustments, including grinding, buffing, and polishing your hearing aids for a more seamless fit. With your hearing aids under warranty, it doesn’t matter if you’re home or on vacation, we can send you a pair good as new. 

Moreover, if needed, we will give you hearing aids to wear while you're waiting for repairs or replacements to come in, so you're never without hearing.

Ready to take the next step?